PRIVACY POLICY

Additional information on Data Protection

1. Responsible

Who is responsible for the processing of your data?

Identity: Natur Ara S.L. (“LA ARBOLEDA”)

CIF: B11448479

Adress: Avda Fuentebravía,32 (El Puerto de Santa María)

Telephone: 956 875 612

Email: info@hospitalveterinariolaarboleda.com

2. Purposes
With what purpose do we process your personal data?
In compliance with the provisions of the European Regulation 2016/679 General Data Protection, we inform you that in LA ARBOLEDA, we treat your data for the following purposes:
• Carry out correct management of the relationship that binds you to us as a customer of our products and services, or as an employee or supplier.
• Respond to your requests for information through any of our contact channels.
• Elaborate a commercial profile based on the information you provide us to show you personalized advertising profiled through cookies, provided that we have your consent to do so.
• Send communications to keep you informed of our activities, news, offers, news and services.
• Transfer data to public bodies and authorities, whenever it’s required in accordance with legal and regulatory provisions.

3. Data retention period
For how long will we keep your data?
We will keep your data for the duration of the relationship that binds you to us, until you wish to end the conservation, or during the time necessary to comply with legal obligations.

4. Legitimation
How legitimate is your data processing?
The legal basis for the treatment of your data is:
The contractual or informative relationship with LA ARBOLEDA, in relation to the purpose set forth in the above section 2.
The consent of the user in relation to the purposes and deadlines indicated in the previous sections.
Compliance with legal obligations applicable to LA ARBOLEDA for the purpose indicated in the above section 3.

5. Recipients
Which recipients will receive your data?
LA ARBOLEDA doesn’t transfer personal data to third parties except for legal obligations. The data may be communicated to other companies and for internal administrative purposes and when necessary to provide services requested by the user.

6. Rights
You have the right to obtain confirmation about, whether LA ARBOLEDA is treating personal data that concerns you, or not.
Also, you have the right to access your personal data, as well as to request the rectification of inaccurate data or, when appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, you may request the limitation of your data processing, in which case we will only keep it for the exercise or defense of claims.
Additionally, in certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. LA ARBOLEDA will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
Also, you may exercise the right to data portability, as well as withdraw the consents provided at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.
If you wish to exercise any of your rights, you can contact us through the email indicated in section 1. Alternatively, you may also contact us by postal mail at the address also indicated in section 1.
Finally, we inform you that you can contact the Spanish Data Protection Agency and other competent public bodies for any claim arising from the processing of your personal data.

7. Cookies Policy
A cookie is a text file that is stored on the computer or mobile device through a Web server and only that server is able to retrieve or read its content, allowing the Website to remember browsing preferences and navigate efficiently. Cookies makes the interaction between the user and the website faster and easier.
General information.
This website uses cookies. Cookies are small text files generated by the web pages that you visit, which contain sessions data that may be useful later on in the web page. This way, this website remembers information about your visit, which facilitates your next visit, making the website more useful to you.
How do cookies work?
Cookies can only store text, it’s generally anonymous and encrypted. No personal information will be stored in a cookie, nor can it be associated with an identified or identifiable person.
The data allows this website to keep your information between pages, and also analyzes how to interact with the website. Cookies are safe, since they can only store the information that was put in place by the browser, which is information that the user has entered in the browser or that is included in the page request. You cannot execute the code and it cannot be used to access your computer. If a web page encrypts the cookie information, only the web page can read it.
What types of cookies do we use?
The cookies used by this website can be distinguished according to the following criteria:
1. Types of cookies according to the entity that manages them:
Depending on the entity that manages the computer or domain from which the cookies are sent and the data obtained is treated, we can distinguish:
• Personal cookies: These are those that are sent to the user’s terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.
• Third party cookies: These are those that are sent to the user’s terminal equipment from a computer or domain that’s not managed by the publisher, but by another entity that processes the data obtained through cookies.
In the event that cookies are installed from a computer or domain managed by the publisher himself, but the information collected through them is managed by a third party, they cannot be considered as personal cookies.
2. Types of cookies according to how long they remain activated:
According on how long they remain activated in the terminal equipment, we can distinguish:
• Session cookies: They are a type of cookies designed to collect and store data while the user accesses a web page. They are usually used to store information for the service requested by the user only on a single occasion (for example, a list of purchased products).
• Persistent cookies: These are a type of cookies where the data is still stored in the terminal and can be accessed and processed during a period defined by the person responsible for the cookie, which can be from a few minutes to several years.
3. Types of cookies according to their purpose:
Depending on the purpose for which the data obtained through cookies, we can distinguish between:
• Technical cookies: These are those that allow the user to navigate through a web page, platform or application using different options or services, such as controlling traffic and data communication, identifying the session, access parts of restricted access, remember the elements that make up an order, carry out the process of purchasing an order, make the request for registration or participation in an event, use security elements during navigation, store content for the broadcasting videos, sound or sharing content through social networks.
• Personalization cookies: These are those that allow the user to access the service with some predefined general characteristics based on a series of criteria in the user’s terminal, such as language, type of browser through which the user accesses the service, the locale from where you access the service, etc.
• Analysis cookies: These are those that allow the person responsible to monitor and analyze the behavior of the users of the websites to which they are linked. The information collected through this type of cookies is used to measure the activity of the websites, application or platform and to create navigation profiles of the users of said sites, applications and platforms, in order to introduce improvements in based on the analysis of the usage data made by the users of the service.

Cookie Management Tool
Our website uses Google Analytics.
Google Analytics is a free web analytics tool from Google that primarily allows website owners to understand how users interact with their website. It enables cookies in the domain of the site where you’re located, and uses a set of cookies called “__utma” and “__utmz”to collect information anonymously and produce website trend reports without identifying individual users.
In order to carry out the statistics on the use of this website, we use cookies in order to know the level of recurrence of our visitors and the most interesting content. In this way, we can concentrate our efforts on improving the most visited areas and make it easier for the user to find what they are looking for. The information of your visit can be used on this website to carry out evaluations and statistical calculations on anonymous data, as well as to guarantee the continuity of the service or to make improvements to its websites. For more details, see the privacy policy at the following link [http://www.google.com/intl/es/policies/privacy/]
How to manage Cookies on your computer: deactivation and elimination of cookies
All Internet browsers allow you to limit the behavior of a cookie or disable cookies within the browser settings or options. The steps to do this are different for each browser, instructions can be found in the help menu of your browser.
If you don’t accept the use of cookies, as it’s possible thanks to the preferences or settings menus of your browser, to reject them, this website can continue to work properly without using them.
Through your browser, you can also see the cookies that are on your computer, and delete them as you see fit. Cookies are text files, you can open them and read the content. The data within them is almost always encrypted with a numeric key that corresponds to a session on the Internet, so many times it doesn’t make sense outside the web page that wrote it.